Frequently Asked Questions

Get answers to common questions about Consultation.

Your consultation includes skin analysis, discussion of concerns and medical history, and lifestyle review. Our specialist recommends treatments, timelines, and homecare. Expect personalized product suggestions and a clear plan to address your goals with options for follow-up appointments.

Most consultations last 30 to 45 minutes. Time allows for a thorough skin evaluation, discussion of goals and medical history, and creation of a customized treatment and homecare plan. Longer sessions can be scheduled for extensive testing or combined treatments.

Yes, arriving makeup-free helps our specialists accurately assess skin tone, texture, and conditions like congestion or inflammation. If you must wear makeup, expect extra cleansing time during your appointment, which can slightly shorten the evaluation portion.

Routine consultations review allergies and sensitivities via medical history and visual assessment. Patch testing isn't standard but can be arranged when indicated. If you have known reactions or concerns, notify us ahead of time to prepare appropriate tests or safer product recommendations.

Timelines vary by concern and treatment: hydration and surface texture may improve within days to weeks, while acne, pigmentation, or collagen remodeling can take several weeks to months. Our plan includes milestones and follow-ups to track progress and adjust as needed.

Often yes—many clients opt for an immediate facial after consultation when appropriate. The therapist will confirm skin suitability and contraindications. If a treatment requires prep or extra testing, we’ll schedule a follow-up to ensure safety and best outcomes.